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Troubleshooting

Symptom Possible Problem Solution

iPod Shuffle didn’t

charge up

iPod Shuffle is not installed properly Remove your iPod Shuffle from the dock and check for an

obstruction on the connectors in the dock and on your iPod

Shuffle. Then place it back in the dock.

iPod Shuffle is locked up/ frozen

iPod Shuffle battery has problem

Please make sure your iPod Shuffle is working properly

before docking into the unit. Please refer to your iPod Shuffle

manual for details.

Sound is distorted Volume level is set too high Decrease the volume

Sound source is distorted If the iPod Shuffle original sound source (MP3) is of poor

quality, distortion and noise are easily noticed with high-power

speakers. Try a different audio source such as a music CD.

If you are using an external sound source like older generation

of iPod, try reducing the output volume on the device itself.

Also try turning bass boost OFF in the EQ menu.

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